Who We Are

Navtrix (“we”, “us”, “our”) is a B2B growth and RFQ pipeline service operating in the United Kingdom. We work exclusively with UK-based CNC and precision machining companies.

Our website is navtrix.co.uk. Our contact email is contact@navtrixgroup.com.

For the purposes of UK GDPR and the Data Protection Act 2018, Navtrix is the data controller for personal information collected through this website.

Data We Collect

We collect personal data only when you actively provide it to us — specifically when you submit our contact form. The information we collect includes:

• Your full name
• Your business email address
• Your company name
• Number of staff at your company
• Your primary machining type or capability
• A description of your current pipeline challenge (open text field)

We do not collect payment information, sensitive personal data, or any data from minors. We do not purchase or import contact lists.

How We Use Your Data

The personal data you provide through our contact form is used solely for the following purposes:

• To assess whether your business is a suitable fit for Navtrix services
• To contact you via email to confirm or arrange a strategy call
• To prepare for and conduct your strategy call
• To send you information directly relevant to your enquiry

We will not use your data to send unsolicited marketing emails. If you become a client, we may contact you about your engagement with us — you can opt out at any time.

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

Legitimate Interests

When you submit our contact form, we process your data on the basis of legitimate interests — specifically to respond to your business enquiry and assess whether we can provide you with a relevant service.

Contract

If you become a client of Navtrix, we process your data as necessary to fulfil our contractual obligations to you.

Consent

Where we send you any optional communications beyond your enquiry response, we will first obtain your explicit consent and provide a clear way to withdraw it at any time.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects information about how visitors use our website — including pages visited, time spent, and general location data (country/city level only).

This data is aggregated and anonymous. We cannot identify individual visitors through Google Analytics data.

• Google Analytics data is processed by Google LLC on servers which may be located outside the UK
• Google LLC is certified under the UK-US Data Bridge, ensuring adequate protection for data transfers
• You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on

For more information on how Google uses data, visit Google’s Privacy Policy.

Cookies

Our website uses only the cookies that are essential for the basic operation of a WordPress website. These include:

• WordPress session cookies — used to maintain basic site functionality
• Google Analytics cookies — used to collect anonymous usage statistics (see above)

We do not use advertising cookies, remarketing pixels, or any third-party tracking beyond Google Analytics. We do not display cookie consent banners because we do not use cookies that require prior consent under UK GDPR.

You can control and delete cookies through your browser settings at any time without affecting your ability to use this website.

Third Party Services

We use the following third-party services to operate this website and handle your data:

WPForms

Our contact form is powered by WPForms. Form submissions are stored temporarily within our WordPress installation and delivered to our email inbox. WPForms does not share your data with third parties.

WordPress & Web Hosting

This website runs on WordPress and is hosted on a UK-based or EU-based hosting server. Your data does not leave this server except where specifically noted above.

Email

Enquiry notifications are delivered to our email account at contact@navtrixgroup.com. We do not use third-party email marketing platforms to process or store enquiry data.

We do not sell, rent, trade, or otherwise share your personal data with any other third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected:

• Enquiry data from non-clients is retained for a maximum of 12 months from the date of submission
• Client data is retained for the duration of the engagement and for up to 3 years afterwards for legitimate business record-keeping purposes
• You can request deletion of your data at any time — see Your Rights below

Your Rights

Under UK GDPR you have the following rights regarding your personal data:

• Right of Access — you can request a copy of the personal data we hold about you
• Right to Rectification — you can ask us to correct inaccurate data
• Right to Erasure — you can ask us to delete your personal data
• Right to Restrict Processing — you can ask us to limit how we use your data
• Right to Object — you can object to processing based on legitimate interests
• Right to Portability — you can request your data in a portable format

To exercise any of these rights, contact us at contact@navtrixgroup.com. We will respond within 30 days.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

We aim to respond to all data-related enquiries within 5 working days.